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I forgot my username or password! Can you help me? -- Feb 4 2011, 5:11 PM

If you have forgotten your username or password, please submit a ticket immediately.

When writing your ticket, please include the following information.

  1. Your username, if you remember. (Also known as your account name.)
  2. Your password, if you remember.
  3. The full name that you registered with.
  4. The location that you registered with.
  5. The email that you registered with.
  6. The names of characters that were on your account.
  7. The names of any other accounts (usernames) that you own.
If you have only forgotten your password and remember your security question and email upon signing up then you will be able to recover your account here:

Note* The password will be reset and sent to the email you used when signing up the account.